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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Drew Mangum

March 27, 2026

5  out of  5
rating by Drew Mangum
"Great Company!! Deal with them on home auto and all my needs!! Top People!!!"
We responded:
"Thank you so much, Drew! We greatly appreciate you! "
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Warren Ashmore

March 20, 2026

5  out of  5
rating by Warren Ashmore
"Local, supportive, attentive, and always a phone call away. Tiffany and her staff are top notch and the customer service is fantastic! Would recommend their services to anyone looking for insurance."
We responded:
"Thank you, Warren! We appreciate you and your whole family! "
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Stacey Dulin

March 19, 2026

5  out of  5
rating by Stacey Dulin
"Tiffany was very professional in meeting with my husband and I. She reviewed the life insurance policies with us and reviewed options. Her expertise in this arena has helped my husband and I make decisions based on what works best for us. She took as much time with us as necessary to make sure that we understood the pros and cons of each policy. We did not feel rushed at all. We need more people like Tiffany in this world."
We responded:
"Stacey, you are too kind! Thank you so much and so glad to work with the both of you."
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Donald Harris

March 11, 2026

5  out of  5
rating by Donald Harris
"5 stars"
We responded:
"Thank you Donald for taking your time to send us a review! We appreciate you! "
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Holly Gosnell

March 10, 2026

5  out of  5
rating by Holly Gosnell
"Best insurance company!!! We love Tiffany, Meghan and the whole team!!!"
We responded:
"Holly, we love you and your family too! So glad you choose us to make sure we have you covered! "
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Beth Tucker

March 10, 2026

5  out of  5
rating by Beth Tucker
"We can’t express how much love we have for our local Tiffany Freel State Farm office. They have been wonderful in helping with current policies and the new ones we just started. Megan Upton is an awesome agent. She helped us get a great deal on our Home and Auto Policies as well as an affordable Death Benefits Policy. It is so nice to actually speak to someone and have a local office to go to. We highly recommend that you go see them. Very honest and professional people. Les and Beth Tucker"
We responded:
"Hi Les and Beth! Wow, your kind words just made our day! 😊 We’re thrilled to hear that Meghan and the whole Tiffany Freel team have been able to help you with your policies and that you’re loving having a local office to swing by. It’s awesome working with folks like you, and we’re here anytime you need us—whether it’s for home, auto, or just to say hi! Thanks a ton for the recommendation and the love. You rock! 🙌🚗🏡💙"
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Wesley Gosnell

March 6, 2026

5  out of  5
rating by Wesley Gosnell
"Really helpful with setting up insurance"
We responded:
"Thank you, Wesley! We really appreciate you and your family! "
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Jason Burton

March 4, 2026

5  out of  5
rating by Jason Burton
"Tiffany has been very informative and professional. She has brought to light many things on our policies that were not discussed with previous agents. She has been thorough and extremely helpful as well as responsive."
We responded:
"Thank you, Jason! I appreciate you and your wife so much! Y’all are so sweet! I am always help and love teaching people more about insurance. "
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Robert Maxwell

December 13, 2025

5  out of  5
rating by Robert Maxwell
"I have been with Tiffany for many years. It's important to have an agent who is professional, knowledgable, and always available. State Farm is by far the best insurance company I have ever dealt with; and this agency takes customer service to the highest level."
We responded:
"Thank you so much, Robert for your kind words! We really appreciate you and look forward to seeing you soon! "
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Derek Hilst

February 27, 2025

5  out of  5
rating by Derek Hilst
"I cannot say enough great things about Tiffany and her office. She is patient, very knowledgeable and helps you see the bigger picture. Navigating the complicated world of insurance with a trusted advisor like Tiffany made the process much easier to understand."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We greatly appreciate customers like you! "
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Ed Plants

February 11, 2025

5  out of  5
rating by Ed Plants
"Tiffany is easy to work with, so pleasant and helpful. Very understanding and caring. She's also a very good listener and more like a friend than an insurance agent. She wants to work with you and help you choose what's right for you by giving you options. She's a good person. Also, our claim for damages when a tree struck our house during Helene was nearly flawless. Y'all done good, Tiffany."
We responded:
"Thank you all very much! I'm truly honored by your kind words. We are excited to continue delivering excellent service to you! If there’s anything else I can assist you with regarding your insurance needs, please don't hesitate to reach out. Wonderful customers like you make this job a pleasure!"
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Elizabeth Doan

January 7, 2025

5  out of  5
rating by Elizabeth Doan
"I had a wonderful experience transferring my service. Meghan was friendly and the process went very smoothly and quickly."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience transferring your service. Meghan will be delighted to know that her friendly assistance made a difference. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback!"
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Patsy Hammett

August 26, 2024

5  out of  5
rating by Patsy Hammett
"I had an auto/home policy review today with Tiffany. It was extremely valuable! Tiffany is very knowledgeable, explained things so clearly, and used examples to help me better understand specific situations. Tiffany and her team are great to work with. I highly recommend them!"
We responded:
"Hi Patsy, it was so great meeting with you. We greatly appreciate your business and customers as kind as you. We look forward to serving you in the future. "
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Susan Taylor

May 20, 2024

5  out of  5
rating by Susan Taylor
"Tiffany and her team are so pleasant, helpful and efficient. I usually get stressed thinking about dealing with Insurance Companies; that is never the case with Tiffany and her team."
We responded:
"We're delighted to hear that they have been pleasant, helpful, and efficient in assisting you. Thank you for taking the time to let us know. We understand that dealing with insurance companies can often be a stressful experience, but it's wonderful to know that our office makes it a hassle-free process for you. We appreciate your kind words and will be sure to pass along your feedback to Tiffany and her team. Thank you for choosing us as your insurance provider!"
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Heiner Gallmann

March 10, 2024

5  out of  5
rating by Heiner Gallmann
"Tiffany is a very friendly and knowledgeable Insurance agent. She reached out to me to review all of my policies. And we actually ended up saving a bit on my payments."
We responded:
"Thank you for taking the time to leave a review, we really appreciate it and you! We were happy to review all of your policies and even helped you save some money on your payments. We also appreciate you taking your time to come see us in person. Thank you again for your review!!"
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Bill Scheu

March 4, 2024

5  out of  5
rating by Bill Scheu
"Had a insurance needs review with Tiffany Freel today and as always she was punctual, knowledgeable and treats you like family. She showed where we should increase coverage and where we could drop or lower other coverage due to changes in our needs. Great review with a great agent and friend."
We responded:
"Thank you so much for taking the time to share your wonderful experience. Your kind words and choosing us as your insurance provider means the world to us! We appreciate you, your family and friends so much. "
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Ashley Melton

February 28, 2024

5  out of  5
rating by Ashley Melton
"Megan went above and beyond to help me with my policy. And gave me insight to the Life Insurance policy I have been wanting. Very impressed with sitting me down and seeing me face to face."
We responded:
"Thank you for taking the time to share your positive experience with Megan. We are thrilled to hear that she went above and beyond to assist you with your policy and provided valuable insight into the Life Insurance policy you have been interested in. Megan's dedication to meeting with you face to face and taking the time to understand your needs is truly commendable. We believe that personalized service is essential, and we are delighted that Megan was able to provide you with such an experience. Your kind words about Megan's efforts are greatly appreciated, and we will be sure to share your feedback with her. It serves as a testament to her commitment to exceptional customer service. Thank you once again for choosing our services, and we look forward to assisting you further in the future. If you have any additional questions or need any further assistance, please don't hesitate to reach out."
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Bill Harrison

February 23, 2024

5  out of  5
rating by Bill Harrison
"Quality coverage with a hometown touch!"
We responded:
"Thank you so much for taking the time to leave a Google review! We greatly appreciate your kind words about our quality coverage with a hometown touch. We're thrilled to know that our personalized care and attention resonated with you. It's our utmost priority to provide top-notch insurance services that meet your specific needs while making you feel like a valued member of our community. Your support means a lot to us, and we look forward to continuing to serve you with excellence."
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The Holly Wyatt

February 15, 2024

5  out of  5
rating by The Holly Wyatt
"Wilma Daugherty was very knowledgeable and helpful. I needed some life insurance that wasn't contingent upon my place of employment. She helped me choose the best plan for my age, lifestyle and budget."
We responded:
"Thank you, Holly! Wilma is a great asset to our office. We appreciate your comment and you!"
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Zachary Thornsbury

February 14, 2024

5  out of  5
rating by Zachary Thornsbury
"Tiffany and her team are great! It’s always a pleasure working with them. Fast, informed responses and always willing to help any way they can."
We responded:
"Thank you for your positive review! We're thrilled to hear that you had a great experience working with Tiffany and her team. We take pride in providing fast and well-informed responses, and it's wonderful to know that we were able to assist you effectively. We appreciate your kind words and look forward to being of help to you in the future."
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Vernon Hudson

February 2, 2024

5  out of  5
rating by Vernon Hudson
"Great group of people always helpful."
We responded:
"Thank you for your kind words. We appreciate great customers like you! "
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mickie ray

January 22, 2024

5  out of  5
rating by mickie ray
"Megan is the most wonderful agent! Very sweet and will work to find you the best possible deals on your home and auto insurance! Everyone in the office are friendly and so helpful. I highly recommend giving the Landrum office a try. I have a feeling you won't be disappointed"
We responded:
"Thank you so much for your kind words and glowing review of Megan and our Landrum office! We are absolutely thrilled to hear that Megan's dedication and sweetness shone through as she worked to find you the best deals on your home and auto insurance. Our team takes great pride in being friendly and helpful, so it's wonderful to know that it made a positive impact on your experience."
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Meg Boone

January 5, 2024

5  out of  5
rating by Meg Boone
"Tiffany’s office has managed my insurance for years and I cannot say enough about the excellent customer service I receive from them year after year. The personal touch is so greatly appreciated in a time of digital communication. I know I can call or stop by the office at any time and get immediate care and attention. Highly recommend!"
We responded:
"Thank you for sharing your positive experience with our office! It's great to hear that we have consistently provided you with excellent customer service for your insurance needs. We truly appreciate customers like you! "
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Kathy Kretz

November 11, 2023

5  out of  5
rating by Kathy Kretz
"This agency is top notch!!!! Ashley saved my sister $100 per month on her auto insurance. Ashley and Meagan were nice, efficient and treated my sister and I like family. I strongly suggest anyone looking for a great price and wonderful service to pop-in to this agency! They are obviously “GOOD NEIGHBORS”!!"
We responded:
"Thank you so much for your kind words! We great appreciate you and your family. We are always happy to help! "
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April Randolph

September 7, 2023

5  out of  5
rating by April Randolph
"One of the best insurance companies and most reasonable! Customer service is awesome and they go above and beyond to help you and get the right policies for you!"
We responded:
"Thank you for such a sweet review! We greatly appreciate you and look forward to continuing to serve you. "