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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gary Tucker

November 4, 2024

5  out of  5
rating by Gary Tucker
"When the hurricane hit on Sept. 27th and the devastation it left, left me not knowing what to do. I can't put into words how much appreciation I have for State Farm's Tiffany Freel, Meghan Upton & Chris Cavender These people went far more than just above & beyond that treated my family as if these individuals were our family. These people touched our hearts how they cared, took time, walked us through everything. With the thousands of people this hurricane left in it's path that was hit much harder than us State Farm agents took care of us as we were the most one important. I wish I could put into words just how much these individuals have touched our lives. From the bottom of my heart thank you. Sincerely Gary Tucker"
We responded:
"Thank you so much for taking the time to share your heartfelt experience with Tiffany, Meghan, and Chris. We are truly humbled by your kind words and are grateful to hear how our team was able to support you during such a challenging time. The impact of the hurricane has been profound, and it’s our mission to provide not just assistance, but compassion and care to our clients. Knowing that we could make a difference for you and your family means the world to us. If you ever need anything else or have further questions in the future, please don’t hesitate to reach out. We’re here for you!"
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Patsy Hammett

August 26, 2024

5  out of  5
rating by Patsy Hammett
"I had an auto/home policy review today with Tiffany. It was extremely valuable! Tiffany is very knowledgeable, explained things so clearly, and used examples to help me better understand specific situations. Tiffany and her team are great to work with. I highly recommend them!"
We responded:
"Hi Patsy, it was so great meeting with you. We greatly appreciate your business and customers as kind as you. We look forward to serving you in the future. "
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Susan Taylor

May 20, 2024

5  out of  5
rating by Susan Taylor
"Tiffany and her team are so pleasant, helpful and efficient. I usually get stressed thinking about dealing with Insurance Companies; that is never the case with Tiffany and her team."
We responded:
"We're delighted to hear that they have been pleasant, helpful, and efficient in assisting you. Thank you for taking the time to let us know. We understand that dealing with insurance companies can often be a stressful experience, but it's wonderful to know that our office makes it a hassle-free process for you. We appreciate your kind words and will be sure to pass along your feedback to Tiffany and her team. Thank you for choosing us as your insurance provider!"
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Heiner Gallmann

March 10, 2024

5  out of  5
rating by Heiner Gallmann
"Tiffany is a very friendly and knowledgeable Insurance agent. She reached out to me to review all of my policies. And we actually ended up saving a bit on my payments."
We responded:
"Thank you for taking the time to leave a review, we really appreciate it and you! We were happy to review all of your policies and even helped you save some money on your payments. We also appreciate you taking your time to come see us in person. Thank you again for your review!!"
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Bill Scheu

March 4, 2024

5  out of  5
rating by Bill Scheu
"Had a insurance needs review with Tiffany Freel today and as always she was punctual, knowledgeable and treats you like family. She showed where we should increase coverage and where we could drop or lower other coverage due to changes in our needs. Great review with a great agent and friend."
We responded:
"Thank you so much for taking the time to share your wonderful experience. Your kind words and choosing us as your insurance provider means the world to us! We appreciate you, your family and friends so much. "
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Ashley Hensley

February 28, 2024

5  out of  5
rating by Ashley Hensley
"Megan went above and beyond to help me with my policy. And gave me insight to the Life Insurance policy I have been wanting. Very impressed with sitting me down and seeing me face to face."
We responded:
"Thank you for taking the time to share your positive experience with Megan. We are thrilled to hear that she went above and beyond to assist you with your policy and provided valuable insight into the Life Insurance policy you have been interested in. Megan's dedication to meeting with you face to face and taking the time to understand your needs is truly commendable. We believe that personalized service is essential, and we are delighted that Megan was able to provide you with such an experience. Your kind words about Megan's efforts are greatly appreciated, and we will be sure to share your feedback with her. It serves as a testament to her commitment to exceptional customer service. Thank you once again for choosing our services, and we look forward to assisting you further in the future. If you have any additional questions or need any further assistance, please don't hesitate to reach out."
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Bill Harrison

February 23, 2024

5  out of  5
rating by Bill Harrison
"Quality coverage with a hometown touch!"
We responded:
"Thank you so much for taking the time to leave a Google review! We greatly appreciate your kind words about our quality coverage with a hometown touch. We're thrilled to know that our personalized care and attention resonated with you. It's our utmost priority to provide top-notch insurance services that meet your specific needs while making you feel like a valued member of our community. Your support means a lot to us, and we look forward to continuing to serve you with excellence."
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The Holly Wyatt

February 15, 2024

5  out of  5
rating by The Holly Wyatt
"Wilma Daugherty was very knowledgeable and helpful. I needed some life insurance that wasn't contingent upon my place of employment. She helped me choose the best plan for my age, lifestyle and budget."
We responded:
"Thank you, Holly! Wilma is a great asset to our office. We appreciate your comment and you!"
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Zachary Thornsbury

February 14, 2024

5  out of  5
rating by Zachary Thornsbury
"Tiffany and her team are great! It’s always a pleasure working with them. Fast, informed responses and always willing to help any way they can."
We responded:
"Thank you for your positive review! We're thrilled to hear that you had a great experience working with Tiffany and her team. We take pride in providing fast and well-informed responses, and it's wonderful to know that we were able to assist you effectively. We appreciate your kind words and look forward to being of help to you in the future."
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Vernon Hudson

February 2, 2024

5  out of  5
rating by Vernon Hudson
"Great group of people always helpful."
We responded:
"Thank you for your kind words. We appreciate great customers like you! "
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mickie ray

January 22, 2024

5  out of  5
rating by mickie ray
"Megan is the most wonderful agent! Very sweet and will work to find you the best possible deals on your home and auto insurance! Everyone in the office are friendly and so helpful. I highly recommend giving the Landrum office a try. I have a feeling you won't be disappointed"
We responded:
"Thank you so much for your kind words and glowing review of Megan and our Landrum office! We are absolutely thrilled to hear that Megan's dedication and sweetness shone through as she worked to find you the best deals on your home and auto insurance. Our team takes great pride in being friendly and helpful, so it's wonderful to know that it made a positive impact on your experience."
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Meg Boone

January 5, 2024

5  out of  5
rating by Meg Boone
"Tiffany’s office has managed my insurance for years and I cannot say enough about the excellent customer service I receive from them year after year. The personal touch is so greatly appreciated in a time of digital communication. I know I can call or stop by the office at any time and get immediate care and attention. Highly recommend!"
We responded:
"Thank you for sharing your positive experience with our office! It's great to hear that we have consistently provided you with excellent customer service for your insurance needs. We truly appreciate customers like you! "
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Kathy Kretz

November 11, 2023

5  out of  5
rating by Kathy Kretz
"This agency is top notch!!!! Ashley saved my sister $100 per month on her auto insurance. Ashley and Meagan were nice, efficient and treated my sister and I like family. I strongly suggest anyone looking for a great price and wonderful service to pop-in to this agency! They are obviously “GOOD NEIGHBORS”!!"
We responded:
"Thank you so much for your kind words! We great appreciate you and your family. We are always happy to help! "
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April Randolph

September 7, 2023

5  out of  5
rating by April Randolph
"One of the best insurance companies and most reasonable! Customer service is awesome and they go above and beyond to help you and get the right policies for you!"
We responded:
"Thank you for such a sweet review! We greatly appreciate you and look forward to continuing to serve you. "
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Michelle Choate

August 31, 2023

1  out of  5
rating by Michelle Choate
"Super disappointed in my experience with this particular State Farm office. First, I do want to mention that Meghan should receive five stars … she always returned phone calls and got me the quote I needed for home insurance quickly! However, I wanted to bundle my home and auto insurance and in order to do that I had to speak with Ashley to get the auto insurance taken care of. I left a message on the office message machine, I left a message with Ashley herself including the details, I replied to an email that Meghan had sent asking Ashley to contact me, and finally the fourth time I spoke to Ashley herself (yet again)and gave her all the information necessary (yet again) and still to this day I have not received a return phone call or email from her. Thankfully with three days to spare I contacted Kim at State Farm in Inman and she had us set up the same day! This office is a huge disappointment to Landrum!"
We responded:
"Hi Michelle, I am sorry about your experience. We always strive to be our best, but we are not perfect that's for sure. It looks like there was some cross up on contact information on our end. I am very glad you still decided to stay with our great company! Feel free to stop by the office and get a couple of State Farm Mugs for your troubles. "
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DAVID KVACH

August 29, 2023

1  out of  5
rating by DAVID KVACH
"I have a policy made with trough Tiffany for multiple vehicles. Only to be stopped 3 months later by police and get a ticket for no insurance for over 2 months. When confronted at the office, they had all the record showing that they would take care of it. And just blamed me even though I called them multiple times, and each said they had it fixed. DO NOT trust this branch unless you want to be uninsured in an emergency just to be blamed for their issues."
We responded:
"Hi David, there's a lot to unpack here. It definitely is one of my more unique situations in the last 9 years. I am sorry this happened to you and wish there was more my office could do. I do wish you the best of luck with your future insurance company and pray you have no more issues in the future. "
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Stacy Bradley

April 20, 2023

5  out of  5
rating by Stacy Bradley
"Really helpful staff. Beautiful business. Very welcoming."
We responded:
"Thank you so much for your nice comments! We appreciate you! "
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KonvikBlake

February 3, 2023

5  out of  5
rating by KonvikBlake
"Ashley was really knowledgeable and answered all my questions about my life insurance!"
We responded:
"Ashley is great at helping! Thank you for the kind review. "
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Kylee Wilkins

January 19, 2023

5  out of  5
rating by Kylee Wilkins
"I recently got put on the life insurance policy and I would recommend it to any and everyone that is with state farm. Will benefit you in the long run.Thanks to Meghan for helping me get that started!"
We responded:
"Thank you, Kylee! We greatly appreciate you and your comment. I am glad we could help you protect your family. "
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Josh Freel

December 21, 2022

5  out of  5
rating by Josh Freel
"Tiffany is a great agent and genuinely cares about her customers. She consistently goes the "extra mile" and is the definition of "a good neighbor". Any time I have a concern or question about my policy Tiffany and her team have the answer for me and in a prompt and professional manner. I recommend Tiffany Freel State Farm to everyone I know!"
We responded:
"Thank you for your sweet review."
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J. Graham Reid

December 21, 2022

5  out of  5
rating by J. Graham Reid
"Great hometown service!"
We responded:
"Thank you for your review! We appreciate you!"
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Denise Bishop

November 30, 2022

5  out of  5
rating by Denise Bishop
"Tiffany Freel is a wonderfully caring honest lady and her whole team are very professional I highly recommend her and her team for all your insurance needs . You will not find a better agent"
We responded:
"Thank you! We greatly appreciate your comments and rating."
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Jonathan Franklin

October 3, 2022

1  out of  5
rating by Jonathan Franklin
"completely useless as an insurance company, if you need anything through your policy good luck even trying to speak to anyone, much less getting it when you actually need it"
We responded:
"We are sorry you had a difficult time. This is not a common occurrence in our office."
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christopher mydelski

August 31, 2022

5  out of  5
rating by christopher mydelski
"Friendly and professional that is what I found here. Willing to listen as well hear. Well informed staff who help you all the way.The minute you walk in you are greeted right away you will know you picked the right place So what every your needs are car, truck motorcycle,RV,trailer,boat they will help you find exactly what you need."
We responded:
"Thank you Christopher for your comment. We truly appreciate you!"
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Greg Coggins

July 13, 2022

5  out of  5
rating by Greg Coggins
"Excellent it is rare today to find a business that both services their clients needs, but supports them in their journey. Tiffany and her team do that. Yes its a business, yes they are their to make money, but the difference is in their cleint relationships. Thats what makes it work. Its not just a buck in the bank, but rather a team that actually cares about their clients and their needs."
We responded:
"Thank you, Greg! We appreciate you and your family!"