State Farm® Insurance Agent Tiffany Freel

"We understand your frustration and appreciate the opportunity to address your concerns. As a mutual company, State Farm's focus is on protecting the long-term interests and pricing stability of our policyholders rather than answering to shareholders. While this can be a benefit for customers, it also means that underwriting guidelines for new business are sometimes more restrictive.
In recent years, significant homeowners losses, including those resulting from Hurricane Helene, have required even stricter underwriting standards. Although these decisions are made at the corporate level, our office advocated on your behalf, escalated your concern and pursued an appeal of the decision.
We love and are deeply involved in this community, and we remain committed to serving both our customers and prospective customers with care and integrity. While we regret that we could not achieve the outcome you hoped for, please know that we will always do our best to help and to be a strong local advocate for our neighbors.
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"Thank you Geoff for the kind words! We love our Ragan and love to help take care of our great customers like you! We appreciate you! "

"Thank you, Andrew! Meghan is a rockstar! We appreciate you and taking time to leave a great review! "

"Thank you, Ethan for your awesome review! We appreciate you and your family so much! "

"Thanks so much for the awesome review! We’re really glad Meghan was able to help you —and that we could “bundle & save” on your homeowners and auto. We’ll always do our best to take the time to understand your goals, ask the right questions, and make sure you’re set with the coverage that fits. Appreciate you recommending us to your family too—means a lot! ⭐️⭐️⭐️⭐️⭐️"

"Thank you so much, Drew! We greatly appreciate you! "

"Thank you, Warren! We appreciate you and your whole family! "

"Stacey, you are too kind! Thank you so much and so glad to work with the both of you."

"Thank you Donald for taking your time to send us a review! We appreciate you! "

"Holly, we love you and your family too! So glad you choose us to make sure we have you covered! "

"Hi Les and Beth! Wow, your kind words just made our day! 😊 We’re thrilled to hear that Meghan and the whole Tiffany Freel team have been able to help you with your policies and that you’re loving having a local office to swing by. It’s awesome working with folks like you, and we’re here anytime you need us—whether it’s for home, auto, or just to say hi! Thanks a ton for the recommendation and the love. You rock! 🙌🚗🏡💙"

"Thank you, Wesley! We really appreciate you and your family! "

"Thank you, Jason! I appreciate you and your wife so much! Y’all are so sweet! I am always help and love teaching people more about insurance. "

"Thank you so much, Robert for your kind words! We really appreciate you and look forward to seeing you soon! "

"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We greatly appreciate customers like you! "

"Thank you all very much! I'm truly honored by your kind words. We are excited to continue delivering excellent service to you! If there’s anything else I can assist you with regarding your insurance needs, please don't hesitate to reach out. Wonderful customers like you make this job a pleasure!"

"Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience transferring your service. Meghan will be delighted to know that her friendly assistance made a difference. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback!"

"Hi Patsy, it was so great meeting with you. We greatly appreciate your business and customers as kind as you. We look forward to serving you in the future. "

"We're delighted to hear that they have been pleasant, helpful, and efficient in assisting you. Thank you for taking the time to let us know. We understand that dealing with insurance companies can often be a stressful experience, but it's wonderful to know that our office makes it a hassle-free process for you. We appreciate your kind words and will be sure to pass along your feedback to Tiffany and her team. Thank you for choosing us as your insurance provider!"

"Thank you for taking the time to leave a review, we really appreciate it and you! We were happy to review all of your policies and even helped you save some money on your payments. We also appreciate you taking your time to come see us in person. Thank you again for your review!!"

"Thank you so much for taking the time to share your wonderful experience. Your kind words and choosing us as your insurance provider means the world to us! We appreciate you, your family and friends so much. "

"Thank you for taking the time to share your positive experience with Megan. We are thrilled to hear that she went above and beyond to assist you with your policy and provided valuable insight into the Life Insurance policy you have been interested in.

Megan's dedication to meeting with you face to face and taking the time to understand your needs is truly commendable. We believe that personalized service is essential, and we are delighted that Megan was able to provide you with such an experience.

Your kind words about Megan's efforts are greatly appreciated, and we will be sure to share your feedback with her. It serves as a testament to her commitment to exceptional customer service.

Thank you once again for choosing our services, and we look forward to assisting you further in the future. If you have any additional questions or need any further assistance, please don't hesitate to reach out."

"Thank you so much for taking the time to leave a Google review! We greatly appreciate your kind words about our quality coverage with a hometown touch. We're thrilled to know that our personalized care and attention resonated with you. It's our utmost priority to provide top-notch insurance services that meet your specific needs while making you feel like a valued member of our community. Your support means a lot to us, and we look forward to continuing to serve you with excellence."

"Thank you, Holly! Wilma is a great asset to our office. We appreciate your comment and you!"

"Thank you for your positive review! We're thrilled to hear that you had a great experience working with Tiffany and her team. We take pride in providing fast and well-informed responses, and it's wonderful to know that we were able to assist you effectively. We appreciate your kind words and look forward to being of help to you in the future."